Shipping, Returns, & Exchanges
Shipping
• Orders are typically shipped within 1-2 business days of being placed.
• We currently ship via USPS or UPS. At checkout you will have the option to select various delivery services from either carrier.
• Free Standard Shipping will default to whichever service is most economical for your order & destination.
• If your order has not shipped, we can edit it for you. Please contact us as soon as possible to make adustments.
• You will recieve a tracking number via email or SMS once your order ships. If you did not recieve a tracking number, please contact us and our customer support team can provide you one.
• Orders over $199 ship free via Standard Shipping, which will utilize either a USPS or UPS service, depending on weight and destination.
• Orders under $199 will be charged shipping rates calculated at checkout dependent on shipping service, weight, and destination.
• Yes - our product pages will display if a particular product is currently in-stock and available for pickup in-store.
• At checkout, under "delivery method", be sure to select the "Pick up" option.
Sorry, we are currently unable to ship internationally.
• Yes, as long as your order is shipped via USPS.
• If your order is over $199 and you select Free Standard Shipping, we will automatically ship via USPS if your shipping address is a P.O. Box.
• If your order is under $199, be sure to select a USPS service at checkout.
Returns & Exchanges
• We will accept the return of items that are unwashed, unworn, and unaltered with the original tags attached, within 30 days of order delivery date.
• Sale items are final sale and cannot be returned or exchanged.
• To start your return or exchange, please contact us and reference your order number.
• Your refund will be credited to your original payment method within 5 days of receiving your returned items.
• When you use our provided return label we will deduct an $8 shipping fee from your final return amount.
• We only accept returns for items purchased from our website, or our Summit, NJ location.
• We cannot return or exchange items purchased directly from a brand's website or retail store.
• Please contact us to organize an exchange. We will hold the items you want to exchange for, provide you with a return label to send your items back, and once recieved we will ship out your exchanged items.
• To save time, you may also place a new order for the items you would like to recieve, then start a seperate return to send your unwanted items back to us.